Privacy policy
At DÆLØR, we value trust, privacy, and transparency. We are committed to protecting your personal information and ensuring that every interaction with our brand is secure, respectful, and handled responsibly.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or communicate with us.
Information We Collect
When you interact with DÆLØR, we may collect information necessary to provide our products and services, including:
- Name
- Email address
- Shipping and billing information
- Order details
- Payment and transaction information
- Information you voluntarily provide when contacting us
- Technical information such as your IP address, browser type, device information, and website usage data collected through cookies and similar technologies
Payment information is securely processed by trusted third-party payment providers. DÆLØR does not store your complete payment card details.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Communicate important updates regarding your purchases
- Improve our website, products, and customer experience
- Prevent fraudulent or unauthorized activity
- Comply with applicable legal and regulatory obligations
Your information is used solely to provide the premium shopping experience, service, and support you expect from DÆLØR.
Sharing Your Information
DÆLØR does not sell, rent, or trade your personal information.
We only share information with trusted service providers when necessary to operate our business, including:
- Payment providers
- Shipping carriers
- Production and fulfillment partners
- Shopify, our ecommerce platform
- Analytics and marketing service providers that help us improve our website and customer experience
These partners receive only the information necessary to perform their services on our behalf and are expected to handle your information securely and responsibly.
Cookies & Similar Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Enhance your shopping experience
- Support marketing and advertising activities
You may manage or disable cookies through your browser settings. Please note that certain features of our website may not function properly if cookies are disabled.
Data Security
Protecting your information is an essential part of the DÆLØR experience.
We rely on trusted platforms, encrypted connections, and industry-standard security measures to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While no online system can guarantee absolute security, we continuously strive to safeguard the information entrusted to us.
Data Retention
We retain your personal information only for as long as necessary to fulfill your orders, provide customer support, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain types of processing
- Withdraw consent where applicable
To exercise any of your privacy rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.
Any updates will be published on this page together with the revised effective date.
Contact
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us at:
DÆLØR
Email: support@daelor.store